They really mean it when they say they are honest. Instead of making me pay for a brand new part they actually fixed it. And most places wouldn't have bothered since they would get more money for the new one. They were reassuring when I had a car emergency; nice, helpful, and again honest. They also got my car in RIGHT away. This is the best mechanic garage I've ever been to in my whole life. It's about to be the only mechanic for me from now on!
Staff is incredible, knowledgeable, professional and courteous! I bring all of my family’s cars here for service. I trust them explicitly, and highly recommend these guys to all! 7 stars!!
When it comes to Auto shops I think reviews are important to look at because unfortunately there’s still shops out there that don’t understand the value behind delivering a truly exceptional experience for their customers. I read the reviews here and thought “okay they seem decent”. I can tell you this; Poor customer service... that’s not the case here! 👍🏼 I couldn’t be more impressed with their professionalism and knowledge. CJ was the man I talked with before my car went in and he was absolutely outstanding! Thanks to all the guys that got my pride and joy back on the road!
They did a great job. Had my car inspected. Was a quick visit. Very friendly. I will return if I need any work done on my cars.
Thank you for your business. - Gregg - Honest-1 Auto Care Owner
This place is unlike any other auto shop. Extremely clean, welcoming and comfortable environment staffed with helpful, honest, and kind men who are ready to get you on your way at an affordable cost. Don't go anywhere else. This is the place you prayed for when you moved to Charlotte and needed a mechanic!
The sales people were very kind but they did not solve my car problem. The repairs that they proposed did not work and would have been very costly if they had completed the work It was an honest mistake on the repairs report because the engine light problems are very complicated and that was what their computer reading and other auto shops. But this didn't fix my car.
Incredibly nice and thorough team. Cleanest waiting area I have ever seen in a auto repair shop.
I've always had a very good experience when bringing my car in for servicing. They do not recommend work on your car that is not needed, but will advise you of any upcoming servicing recommendations. I would highly recommend them to anyone.
Honest-1Auto Care words they live by!
Profesional, very fast, fair pricing