I'm usually wary of businesses that have to assert how honest they are in their name, but I was pleasantly surprised to find that this one lived up to their claim. My car cut off on me while I was waiting at a stoplight and only regained power when the battery cables were jiggled. So, after discussing the situation with my car-savvy father, I mentioned this to the receptionist and asked if they could check to make sure the cables were properly tightened first before running any tests. They did and, thankfully, that turned out to be the issue and they were kind enough to be upfront and not charge me for it!