Charlotte and Matthews Auto Repair

Second time working with this location and could not be happier! TJ handled my semi-urgent, last minute request and had me on my way in no time. Jennifer was so kind to drive me back home so I did not have to sit in the waiting area (but I would not have minded as it is VERY nice!). I trust this business and have no hesitation to refer them to anyone. Looking forward to my next visit (but for routine maintenance this time!) LOL

Great customer service, very knowledgeable, and clean shop (great decor). I will recommend this place.

Excellent facility. Waiting room is well appointed and allowed me to continue to work while I waited. Staff was especially helpful and courteous. Highly recommend.

Awesome service! Dropped me off where I needed to be after things were taking longer than anticipated.

H1 Autocare provides a refreshing alternative to most repair shops! Gregg Leftwich and his team are all about addressing each customer as an individual from the time you walk in to the bright, clean waiting area until you leave with your car fixed and a treat on your dashboard. The service bay is open and Gregg, Josh, or CJ will usually take you out to your car and show you what is wrong and the recommended approach to fixing it. When you go, you will notice the difference as soon as you walk in the door!

I am extremely impressed with the crew at this location! The owner and manager, Greg, is very professional and helpful. The mechanics are knowledgeable, very informative, and thorough. They give your whole car a deep inspection and let you know what you need to replace and tell you how urgent it is. They don't leave anything to question, and make sure you understand what they are telling you. The waiting area is immaculate and comfortable with free coffee or water bottles. They even have charging ports and free WiFi. I will definitely be coming back for any further services.

Great, as usual.

Great experience, great service#

Great service, friendly staff

I went in for the first time time get an oil change. The facility was clean and comfortable. The staff was very friendly. Well after leaving I returned to work. After finishing my shift I'd received a call where they saw oil on the ground where I'd parked. Sure enough when I looked, all of my oil had leaked out. After calling them back they promptly had someone at my house the following morning to fix the issue, took the car back to the shop to check everything and brought it back to me with a fresh car wash too. I truly appreciated the honesty and professionalism of the staff. For once a name fits the company. They truly are Honest-1's!