They were able to get me in and take care of my car's problem quickly after the dealership said they couldn't even look at it for 4-5 days. Greg explained everything and apologized for any delays. They were very busy, but I was still out of there much faster than I thought I'd be, It was my 1st time there, but i will use them again. Also loved the little card & treat waiting on my dash for me when I left !!