Charlotte and Matthews Auto Repair

Originally my car was at Firestone and they told me I needed my battery replaced, alternator replaced, and my cooking system fixed for $953. I had my car towed to Honest and they told me all I need done was my alternator and that was $412 cheaper. Again Honest has proven themselves again to be leigit mechanics who are truly honest.

The entire staff at Honest-1 make the car care experience a pleasant one. They are professional,courteous and knowledgeable.The waiting area is modern, clean and comfortable. I have serviced all my family vehicles there and they have never tried to pressure me into any extra services that I did not need. Two thumbs up........

Great customer service!! Very helpful and fast workers. Had a great experience. Everyone is welcoming and seems happy to be there.

All the staff are very consciences and pay attention to details...and extremely professional. They explain and fix what needs to be done, and don't overcharge...which means they are 'trustworthy'! By the way...while waiting...I felt like I was in a 'coffee-shop'...not an auto-care-center. And the fact that they are ECO-friendly is a big plus for me. Highly recommend this service!

As always, Quick and efficient. 5th time in for service. EVERY employee that sees you say hello and gives you a smile. Must be a standard policy of the owner, but the smiles and the 'hello's' are genuine. Must be a happy place to work and it shows. W

I pulled in on a Saturday with no appointment and my car slow g dying. The owner here is so nice and helped me and spent time trying to find the issue as we knew it was one of three things. I will be back for sure!!

You guys are amazing! I absolutely feel like family when you guys work on my car. I really appreciate the shuttle service taking me to and from work. The employees do a phenomenal job and are great to talk to.

Kudos to all who worked on our 2002 Ford Focus. You went out of your way to resolve a rather complicated problem, even contacting Ford HQ. Thanks again.

Very friendly and knowledgeable staff that was there to go over everything and make us feel at home in the waiting area.

I took my van to 3 other places and they were unable to find the problem. Using common sense your people were able to find it and get me on my way in less than an hour. Thanks so much!!