Charlotte and Matthews Auto Repair

I was most pleased with the recent experience I had at Honest-1. Virgil, CJ, and Chris were all so very helpful in replacing my radiator. Virgil went out of his way to talk to the extended warranty company and he really went to bat for me to get my radiator covered under the extended warranty....even when they were hesitant. Everyone there treated me with respect and truly lived up to the "Honest" name. I never once felt that they were taking advantage of me when I did not fully understand the process. I had full faith in them that they would take good care of me and my car. I have and will continue to sing praises for Honest-1 and refer them to everyone!! • • •

With outstanding service, and a waiting lounge that is cleaner and more comfortable than even the nicest doctor or dentist office, this Honest-1 facility dramatically raises the standard for auto service centers in the Charlotte area.

HERE DEBBIE IT WAS MY PLEASURE THAT CUSTOMER WAS VERY GOOD JOB AND SATSFIELD.SMILE SO LITTLE SWEET COOKIE OREO.THANKS

Checking out used car to see if was in decent shape.

Great experience from the time I walked in the door. Greeted cordially, all I needed was an oil change and state inspection. Mechanic found other issues to be considered in the future, one of which I was told may be under warranty by the mfgr.

Enjoyed my visit. The owner-operator was extremely professional. Felt like I walked into a 'coffee-shop' rather than an auto care center. Amazingly...even has a kids-play-center. Also very polite, committed staff along with being the cleanest auto care center I've ever been to. Easily a 5-star!!

*****FINALLY a place where a woman can feel comfortable taking her vehicle! Yes, they are HONEST, they diagnose a problem and explain in detail. Certainly not your ordinary repair shop. The waiting area is beautifully decorated, very clean, comfortable and offers complimentary beverages and snacks. I have used them twice so far and will definitely use them again. I have also referred others.

I am happy with the service here. Virgil was engaging and forthright. I will be back,

Very nice, professional environment

PS, Chris is the best mechanic that I have ever known. He is a true professional.