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Charlotte and Matthews Auto Repair

9 Years Anniversary
(704) 912-4803hours:
Mon - Fri: 7:30 AM - 5:30 PM
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1

Car went in for repairs. Once repairs were finished vehicle was on property for a fee days before I was able to pick it up, due to me being out of town for work. During that time parts were stolen from my car while on Honest 1 property.

5

5

4

(Translated by Google) Very good service. (Original) Muy buen servicio.

5

It was just shy of $200 for an Auto Diagnostic and this is not discounted with the recommended repair.

5

Great service!

5

Very friendly and quick turnaround

2

I’ve come to this garage multiple times and usually I’m very happy with their service. I really like when the owner is actually here. My last experience was not very good. My brake light was staying on and took it in for the service. Pick it up drove it home and the brake light was still on which was killing my battery. George I think his name that’s impossible well I had a picture and video of it still being on when I got home. So I drove back to the garage - lucky I’m only about a mile away. One of the younger workers came out said he forgot to do something. Which I thought was unusual being that I was charge for the fix and they said it was completed. He did some quick fix to it. Spent another $1400 on some other items which is nothing to sneeze at… But I was kind of surprised that the George (customer service guy at the front ) never said a word to me or apologized that I had to drive back with the same brake issues. It's not the customer service that I’m used to...... may look elsewhere next time i need help..

5

True to their name - honest. Unable to fix vehicle issue and advised that factory diagnostics were required.

5

They did a Great job Friendly Service!

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