We're closed on January 1st. We'll see you on January 2nd | Honest-1 Auto Care South Charlotte

Charlotte and Matthews Auto Repair

9 Years Anniversary
(704) 912-4803hours:
Mon - Fri: 7:30 AM - 5:30 PM
Schedule Now
3

They were ok, customer service was great but they charged me almost $100 for an oil change and gave me a list of other repairs needed. It's local so very convenient for me at the moment though so I will probably use them from time to time .

5

Very good service look forward ⏩ to going back there.

5

5

Always great service and up front pricing is a plus! Julian is a real asset to this business.

5

Excellent service

It was our pleasure to assist you! Let us know if we can help service your VW in the future!

- Honest-1 Auto Care South Charlotte
5

They really live up to their name! We’re able to fix my fiancée’s AC without quoting or replacing anything unnecessary. They even found and returned my AirPods that fell out of my pocket in the parking lot.

2

I don't usually write negative reviews, but this was by far the most dishonest experience I've had in over 30 years. I needed a fuel door fixed on my vehicle, and the warranty company offered this location. The service manager also told me a complimentary multipoint inspection of the whole vehicle would be done with photos provided and that it would be done that day. I dropped the car off, and they contacted the warranty company, got the repair covered, then told me it it would be $371 "for shop supplies" even though it was covered (!). They also attempted to charge me for evaluation as well, and then stated they completed the multipoint inspection but when I pressed it turns out they hadn't, and had no photos to offer. I picked up the car and went to another warranty approved location, who fixed it for free (ie. for the deductible) and not with some bogus shop supplies charge. However, this had a delay because even though honest didn't fix my fuel door they still filed the claim with the warranty company as if they did. So we had to back out of that first and notify the company that the claim that honest repaired my fuel door was fraudulent. In the end my fuel door was fixed elsewhere, for the price of my deductible. My issue with Honest is that, well, they just were DIShonest, and also didn't do what the service manager promised, or even what they said that they had done with the inspection. I strongly advise against using them. They just lied, plain and simple.

5

appreciate taking us at last minute and great service

5

Great, dependable, fast, and HONEST service. They definitely live up to their name. I would recommend them to anyone I know

5

I took my work truck here for a routine check up and to replace a few components on my truck. The team here was very professional and fixed my immediate concerns on my truck. They were able to provide feedback and good pricing on some of the lower priority items on my list. I will definitely be bringing my truck back in the future. This was hands down the cleanest and nicest automotive repair shop I have been to!

Honest-1 Auto Care South Charlotte is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care South Charlotte (704) 846-9200 if you have any issues in accessing any area of our website.