Charlotte and Matthews Auto Repair

I wasn't expecting the price, but I did get a discount. I love Honest-1, they always get it right. George is always on top of things. For the ones that drop off their car, you have no idea what George goes through to make sure your car is taken care of. Love ya George.

I call George on a Wednesday and he scheduled me for my repairs that Saturday. I was unable to get the ac fixed that Saturday so he scheduled me for the following Wednesday. My car was in by 8AM and out by 1130AM. I am riding with ac again and grateful to all who worked on my vehicle! Prices weren't too bad either because I was expecting more!

I needed a new alternator. They were upfront. They gave me updates as I stayed and waited for my vehicle. Their waiting room was very clean as was their bathroom.

Great experience as soon as I walked through the door. Great communication and very reasonable pricing. Good people here.

My car started to act funny and I was so afraid to get the car fixed- I heard horror stories of people’s experience in mechanic shops. My experience has been exceptional!! They were very accommodating understanding and they fixed the issue right away with out spending an arm and a leg. I am so happy with my experience. Keep up the good work!!!

I'm very happy with the services I have had done there. George is helpful and friendly as well is the other office staff. The service technicians not only do the service you need done but let you know about future items that maybe needed. I also love how they don't scare you into thinking everything is going to fall apart when the tell you about future items. They tell you what is a priority and what can be put off for a while. I've always been happy with their services and their honest upfront services.

I've been coming here for about a year or more now & they are absolutely amazing! Im hesitant to even go to my dealership to get service because of how fantastic everyone at Honest-1 is. No one else compares!

I recently got 4 new tires installed and need to have the alignment checked. Based on the overwhelming positive feedback, I decided to give this shop a try. I dropped my car on Sat morning and the service was done within about half an hour. At checkout, they charged me $5.85 for shop supplies and $5.26 for environmental fee. The lady insisted that this is required by the state and every shop charges the same environmental fee. Most of other shops I used before charge about 2 or 3 dollars for shop supplies and I have not seen any charge like environmental fee on my other receipts. After I got my car, I tested it on the highway and the car was pulling to the left. I could tell that the alignment was not done very accurately. I would need to take it to the dealer for some additional check. Based on my own experience, I would never return to this shop again and would not recommend to others.