Charlotte and Matthews Auto Repair

Nice waiting room! Lot of space to social distance in the waiting room - clean and they offer coffee and bottled water. Great experience and I appreciated the service report showing the alignment results. They found the only one problem that I already knew about and told me replacement wasn't needed yet, but to keep an eye on the part. This was the same thing my Honda dealer said. I will go there again for sure!

Honest1 did my state inspection and was very accommodating with schedule and helping to resolve dmv issues. I highly recommend this business

Honest 1 checked a vehicle I wanted to buy. They were very professional and friendly. Definitely recommend them.

Very good service and pricing. Happy to make the drive because other places were 40-50% more expensive for front end alignment.

Very professional

I brought a truck for the diagnostic I was working poorly, chocking and having almost no power After the inspection by the Honest-1 shop I was told that my fuel pump needs to be replaced in addition to other system clean up The total cost was a little over$900 I needed the truck badly and was much inclined to let the shop do the repairs I did not have all the funds to do the repairs so I picked up the truck and paid the shop close to $90 in diagnostic fees My friend suggested to me the fuel filter displacement. My son did it and to my surprise the truck is working beautifully again I’m very disappointed that Honest-1 shop would lie to their customers and try to take advantage of the desperate situation people are sometimes in I should be refunded the diagnostic fee but I don’t want to go through the pain of getting it I just want to to worn you people Don’t trust Honest-1 shop totally If that can take advantage of you they will Myself , I will stay away from this shop